After 27 inches of rain in the last 31 days for some parts of our trade territory, there is nothing like waking up to this forecast earlier this week:
As we recover from another shower, we wanted to share with you a video from one of our customers, Alan Bays.
Four generations of Bays have used Harvest Land’s service and products, forming a business relationship that spans fifty years. Excellent reliability with fuels, competitive pricing, available purchasing options and a knowledgeable team are all qualities on which the Bays family relies on Harvest Land.
If the name sounds familiar, it should. The Bays were the cover family of our 2012 Annual Report.
Brian Bays once said of the family’s history with Harvest Land:
“With Harvest Land we’ve sustained a very long-term, business relationship that has provided quality supplies and price-competitive opportunities. We’ve consistently had good relationships with Harvest Land employees, and they always strive to provide solutions for our operation.” -Brian Bays
The Lapel area, where the Bays farm, has gotten the brunt of the 2017 torrential rains. It seems that if a shower hits Indiana, it’s sure to hit their farm.
But, there is still hope.
We invite you to take a look at this inspiring video from Alan, brother of Brian:
We are so proud to be a small part of Bays’ family operation.
Often when you contact a Harvest Land location you may not know the person on the other end of the line. Those conversations are typically all business and very transactional. But what if you knew a little more about the person working to serve your from your local farmer-owned cooperative?
Every so often we’d like to introduce you to a Harvest Land employee and tell their cultivating communities story. Today marks the first entry in our Cultivating Communities series.
Our employees continue to find opportunities to cultivate communities in creative ways. We ask every employee (more than 300) to commit 8 hours annually to community service. It’s interesting to hear where employees dedicate their 8 hours and what community groups are special to them once they leave work for the day.
Teri Dunlavy is our Credit Manager and works out of the Richmond administrative office. We’ll let her tell you about what that role entails:
“My role with Harvest Land Co-op Inc., is Credit Manager. I, along with my staff, Rachel Osborne and Tammy Fox, are responsible for monitoring the collection of our accounts receivable. With an established account we allow our customers in the agriculture, commercial fuels and home heat portions of our business to charge product they use to an account and pay for it at a later date. We evaluate new applications, review credit worthiness and set credit limits. If a customer does not pay for the product they have charged, we then have to collect payment. While we are in the collecting phase, we have to get communication from the customer, find out what is going on that delayed payment and see if we can reach a mutual repayment plan all the while deciding if we can continue to provide goods and services or if we have stop future deliveries of product until we have been paid. Customers paying for the product they buy from us directly affects our ability to continue to be in business, serve our customers and generate income to be able to pay our bills and our employees. I also spend some extra time in our agronomy area with getting information out about financing options that allow our growers to spread repayment out to harvest and match their cash flows while at the same time reducing our exposure risk and hopefully providing them with a cost saving benefit.
We spend a large amount of time in front of our computer screens, on the telephone and even out with our customers, more often on the agronomy side, getting to know their needs and becoming familiar with them so that if something does happen to their prompt payments, we can identify problems as quickly as possible and limit our risks of exposure for loss. We spend time making sure we have accounts set up in the correct names and that the people using products are the people holding the accounts. Within our department, we sometimes describe what we do in this way:
We are like Walmart or your local grocery store only our groceries are seed, fuel, chemicals and grain. Our department allows our customers to get their groceries and walk out the door with a promise to pay the next month. We have to be able to identify the customers that we feel comfortable walking out the door with groceries on a promise to pay and hold accountable those that need to pay before they leave!”
For five days in June, Teri volunteered at Royal Family KIDS camp in rural Indiana. The camp is exclusively for children in the foster care system. Thirty-two children (16 boys, 16 girls) spent five days exploring, creating, singing, listening, learning, tearing apart and building back up again, all while beginning each day with a Bible lesson to carry with them throughout the day.
So how did Teri get involved with this organization?
“Our church has been providing a camp under the Royal Family KIDS organization for 16 years. Before and after camp, our camp director and some of the staff share about the camp experience with the congregation. I had listened to their updates over the years and this year camp was during a week that Mike was going to be gone for a corporate meeting, our kids are both out on their own in what we refer to as “Big Kid Land” and my schedule was wide open to be available. It’s a rare thing when all the excuses a person makes for NOT doing a something are simply removed and the door seems to open wider and wider. This year was that year for me so I took it as sort of an it is meant to be thing and I signed up! Camp takes 2 adults for every child and at 32 kids, we needed over 60 adults. Camp staff is on site from Sunday through Friday and kids are with us Monday to Friday. I told our director to just put me where she needed someone the most. I got photographer! There were 3 of us and you might think that would be over-done however, with fishing, swimming, archery, horseback riding and multiple craft areas each day there is a LOT of activity going on. The kids each get an individualized photo book of happy camp memories to take home with them at the end of the week. The challenging part is that the photos can’t contain any of the other children unless they are of the same family.
During the week at camp, the kids get to play with no worries and no strings attached. They don’t have to worry where food will come from or if there will be any adult drama or dangerous drama for them to deal with. The kids range in ages from 6 to 11. After 11, they graduate out of the program. That is one of the bitter sweet things as an 11 year old is still really a kid!”
The children who attend this camp come from various backgrounds, but something that lacks with each is stability. Unfortunately, the children are shuffled around a lot depending on home and family situations. But for these five days, the camp’s goal is to provide great stability, care, encouragement and love.
Royal Family Kids Camp even has a surprise birthday party day where every child is celebrated as though it’s their birthday and receives presents! Can you imagine the joy in that room on that particular day?
Teri went on to say this about her experience:
“I’m very blessed as I grew up in a family with my mom, dad, brother and sister all living together and in the same location for 17 of the 22 years I lived at home. Mom and dad still live on my childhood farm. I was slightly familiar with the foster care system as we had a foster child for a few months while I was in middle school, I have an aunt raising grandchildren so that they would not become part of the foster system and in following a co-worker with her journey to adopt her daughter. Mike and I moved a few times early in our marriage but were able to raise our children together in the same home where we have been for 24 years (our kids are 27 and 23) on his family farm with his parents living just down the road. It’s hard for me to think that it’s not that way for all children and families. Giving one week to create a happy experience for kids who don’t get to experience that same stability and family together experience seemed like a small thing. Now that I have done it, I realize that it IS only a small portion but hopefully one that leaves an impression on these kids as they grow up and that provides a happy childhood memory.
It is fascinating to hear how people spend their time after the business doors are locked for the night and the lights are shut down. Everyone has something they’re passionate about outside of the office.
There is a familiar topic often discussed around the tanks, bins and offices of our farmer-owned cooperative: Finding good help.
Today more than ever we’re in constant need of individuals who are willing and able to work. But we understand that we’re not alone in this need. We visit with other cooperatives, agriculture industry partners and businesses in general who have a real need for employees to fill various job openings and be willing to do the job at hand.
While there is great social pressure for people to attend four-year colleges, we believe in the value of sound training, honing a skill and capitalizing on natural talents. Not everyone was cut out to be a financial analyst, programmer or lawyer. Many people are much better at framing a home or repairing a bridge than they would be behind a computer. We need more of these talented workers to keep America running!
We need more applicators who understand the importance of chemistry, mixing order and precise spraying so that the crop grows strong and healthy.
We need more people who find value in their day when they realize they supplied propane to two elementary schools, the soup kitchen and a country church – all in the same day.
We need more truck drivers who enjoy routine and understand weight and structure limits, licensing and defending against distracted drivers who are on their phone.
We need more welders who can repair the tongue on a trailer needed to haul seed corn to the local farmer.
We need more individuals who would much rather work in the fresh air and sunshine (or crisp air and snow), instead of a frigid air conditioned office, scrolling Facebook on company time.
We need more folks who don’t mind a little dirt under their nails and appreciate a good bar of lava soap. There is absolutely nothing wrong with ending the day in soiled clothes and dirty hands; those are both great indications of a hard day’s work.
We tend to believe that the person who can mix shielding gas along with wire electrode to combine metals to repair a tank that goes on to heat a doctor’s office during a winter storm is just as important as the doctor, herself.
Some people have the greatest talent in the world because they can repair a water line that irrigates 100 acres of corn that will be donated to the local food pantry once marketed in the fall.
Some people have the greatest talent in the world because they can process the mechanics of a machine and understand the intricate details of power. They understand cause and effect and that each piece serves a purpose.
Some people have the greatest talent in the world because they can recognize a leak within a seal and repair it before it costs the company thousands of dollars in replacement parts.
Some people have the greatest talent in the world because they can walk three feet into a soybean field and identify the cause of the damage and make a recommendation for addressing it before the grower loses hundreds of acres to disease.
Some people have the greatest talent in the world because they can use common sense to logically think through a process and find a solution. This basic, but crucial, talent is how food is grown to feed the world, cures are found and lives are literally saved.
Some people have the greatest talent in the world because they genuinely care about customer service and believe in treating people with respect. They are honest and trustworthy and it is obvious to anyone who does business with them.
Some people have the greatest talent in the world because they can communicate clearly that everything is going to be ok when a worried home owner calls in a panic because she smells gas during her baby’s nap time.
We need more of these people. The ones who are ready to execute on the talents instilled in them, build upon the skills they’ve already acquired and spend their days working for the common good.
America’s got this talent, and we’re looking for it. If you’re interested in a career, rather than just another job, we hope you’ll contact Harvest Land.
Another successful Fueling Freedom is in the books and we have you to thank!
For every gallon of fuel pumped during the event, CountryMark and Harvest Land donated 50 cents to the local National Guard Family Readiness Group. It’s pretty awesome when you consider that more than 20 National Guard Family Readiness Groups will benefit from Fueling Freedom in 2017.
100% of the proceeds from Fueling Freedom go to support local National Guard Family Readiness Groups. Family Readiness Groups fund activities for troops and their families. Many of the groups use their funds to host summer picnics, hold Christmas dinners, send packages to deployed soldiers, and offer after-school programs for children of American soldiers.
Many thanks to anyone who purchased fuel from 12:00 – 5:00 to support Fueling Freedom. Your willingness to support such a worthy cause is very much appreciated.