Who is Harvest Land?: Tammie Fox

Harvest Land has a lot of quality people working behind the scenes to ensure we’re meeting our customers’ needs every single day. Every so often we will highlight an employee that works diligently to serve our members.

who is harvest land

Tammie is the Receptionist/Credit Assistant in our Richmond Administrative office and has worked at Harvest Land for eight years. If you’ve ever called this office and hung up thinking, “That was the nicest person I’ve ever talked to in customer service,” you probably talked to Tammie……more on that, below.

Tammie fox

Her main responsibilities include answering phones,  entering in customer payments and  addressing commercial delinquents. Tammie assists with any questions members may have on billing, payment or new accounts. She then directs them to the appropriate place if she cannot answer their question.

Tammie’s favorite part of her job with the co-op is “getting to work with all the amazing people at Harvest Land and all of our members”.

What three words would she use to describe Harvest Land?

  1.  Knowledgeable
  2. Courteous
  3. Helpful

Tammie is an active participant of our Cultivating Communities program, and the organization she volunteers for is the American Legion Auxiliary where she runs the concession stand at the Richmond Fireworks. In her time outside work, Tammie enjoys bowling,  throwing darts and spending time with family and friends whenever she can.

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Tammie (left) and her family

Earlier this month Tammie was honored through our Salute to Service program where she was nominated by three individuals for her outstanding customer service. Check out what Harvest Land customers had to say about her:

“Tammie at your front desk is just about the nicest and most helpful person I think I’ve ever dealt with. Always happy, nice, jubilant and willing to help with any questions I’ve ever had about my account with Harvest Land. She is also very knowledgeable about her job and I think she deserves the nomination.” – Mike Adkins, Road ReadyTammie Fox3

“I am an oil customer of Harvest Land’s and had trouble with my bill. Tammie at the front desk was so pleasant to work with as we got the issue straightened out. She helped me understand how the invoicing works and made me feel much better about the situation. She sure helped me a lot and was very curtious. ” – Rita Gabbard

“In today’s world of automated phones, it is such a pleasure to talk with Tammie Fox each time I call.  I have never met Tammie in person, but always recognize her friendly voice and wonderful laugh.  I always hang up with not only all my questions answered, but also with a smile on my face. If Tammie has ever had a “bad” day at work, no customer would ever know because of the pleasant and professional way she answers the phone.  In addition to all her required job skills, her phone skills are outstanding.  I am sure that any highly stressed customer who calls also has a smile on their face when they hang up the phone. As it often does, one question may lead to more questions.  Tammie has always been able not only to answer them all, but has never made me feel like my question were ever “dumb” (but I am sure many were).  Being raised in the city is so different from the country. Tammie needs to be recognized for a job ALWAYS well done and her excellent communication and people skills.  Tammie is truly an outstanding asset to Harvest Land.  If anyone deserves a cash prize and 2 vacation days, Tammie Fox is the one!!!” – Rita Mitchell, Ossian, IN

Tammie is a fantastic asset on our team and the nominations she received from customers are a testament to that. Her work ethic and positive attitude make her an outstanding  coworker in our Richmond office. Next time you call our Richmond office, be sure to say hello to Tammie!




Christmas Morning: The Original Lesson in Patience

Farm kids can learn patience many different ways: soggy planting seasons, bad fences, or rogue hydraulic hoses.

But patience may be an even earlier lesson for those with livestock: halter breaking calves, meticulous diets for lambs or a holstein with an annoying switch.

However, perhaps the greatest lesson in patience comes the morning of December 25th.

It is on Christmas morning that livestock kids have to march past the twinkling glory of the the Christmas tree, surrounded by shiny wrapped gifts which are seeping with enough curiosity to kill a cat. They have to contain the anticipation and excitement, moving past it to find their Carhartts on their way to the bitter cold to tend stock.

Livestock kids have to take care of the cattle, hogs, sheep, horses or dogs, before they enjoy Christmas morning for themselves. They’ll pay close attention while feeding, watering and bedding all species at the quickest pace known to mankind.

The original lesson in patience comes early for farm kids who bypass the presents to take care of the livestock, then return to the house to open new gloves, a show stick and work boots under the tree. And they love it, all the same.

merry christmas 2017







Christmas, As Told by Children

Anyone overwhelmed with attending events, baking, Christmas shopping and meal planning yet?


What about pre-pay, year-end book work and tax planning?

This week we thought we’d step back from the hustle and bustle of the holidays and bring you a three minutes of laughter. Below is the Christmas story, as told by children. Enjoy:


Doesn’t everything just seem better when seen through the eyes of children?




Salute to Service Winner Announced

In September we invited you to send us stories of the positive encounters or experiences you have with Harvest Land employees for our Salute to Service program. We asked you to share with us the instance of an employee going above and beyond, someone handling a difficult assignment with professionalism or an employee representing Harvest Land in an oustanding way.

Ask and you shall receive, indeed.

We received 78 nominations from Harvest Land customers and employees nominating their peers.  This was an amazing response to a simple ask! But it sure made our job difficult. We closed nominations on November 8 and then asked our employee base to read through all nominations and choose their top three choices to win the 2017 Salute to Service Award.

At our cooperative Christmas party on December 1 the winner was announced. Today we want to share with you the winner:



The nomination, written and submitted by Harvest Land HR Manager, Luann Nichol:


I know you challenged the employee group to tell you a story of a co-worker going above and beyond for a customer or of someone handling a difficult assignment or representing Harvest Land in a great way.

I would like to take a few minutes to talk about Kim Buttery.  Kim is an employee going above and beyond to represent Harvest Land in a great way.  Nearly one year ago, Kim was given the most devastating news any human being can be given.  She was told she had cancer.  I, having four older siblings that have battled cancer with one sibling losing his battle, understand the “mountain” Kim was going to have to climb and the battle she would be fighting over the next year and beyond.

Now a year later, Kim has completed her round of intense chemotherapy treatments and is finishing up her radiation treatments.  Over the course of this past year, Kim has managed to utilize minimal sick time and vacation time.  There were days Kim could have chosen to curl up in her blanket in bed and stay home and rightfully so.  There were days she came in looking wary and tired, feeling sick, but she never complained or wanted anyone to feel sorry for her.  She sat at her desk and worked diligently, answered phones, assisted customers and provided leadership for her team.  Kim has been an inspiration to her family, her church family, her staff, her co-workers not only in Richmond but within all of Harvest Land’s business divisions and anyone in the community who knows her. 

As the H.R. Manager at Harvest Land, Kim is the definition of a dedicated employee with a work ethic like none other.  Kim cares about her staff, her fellow co-workers and the member customers of Harvest Land.  Kim continues to battle this disease with dignity, grace and courage.  The road ahead is still long and Kim knows that but just as she has over this last year, she will continue to trek ahead one step at a time until she is over that mountain.  May God continue to bless Kim and her family as he has over this last year.  He has certainly blessed Harvest Land and its members with Kim’s presence over the last forty one years.  Thank you.

Luann Nichol

H.R. Manager  


Kim received greater than 37% of the total votes from our employees.

Congratulations, Kim!

We’re proud to call you a colleague and friend to many. 

Thank you for every single person (all 78 of you!) who contributed to this contest. The entries absolutely impressed us and frankly, made us quite proud to work at Harvest Land.

So much good came from one simple request for a story.

In the months ahead, we’ll be highlighting the other outstanding submissions from customers and employees in an effort to give you a better look at the people behind your local farmer-owned cooperative.




Photo Friday: Energy Team Earns CountryMark Awards

Our energy team members were recently recognized for their outstanding service and sales volumes at the CountryMark Awards Banquet in Indianapolis. On this Photo Friday, we thought we’d share a few shots from the evening.

Mark Brown receiving the Gold Award for Liquid Fuels and Bronze Award for Lubricants
Harvest Land Award Winners
Mike Munchel receiving recognition for 35 years of service
If you know Munchel, this shot does not surprise you!
CountryMark CEO, Charlie Smith, presents Harvest Land CEO, Scott Logue, with the third place award for lubricant purchases
Brent Stang and Mike Bradley watching the video announcing Brent as the 2017 Petroleum Sales Representative of the Year
This is the second year in a row that Brent has received this honor
Two of the best! RaeAnn Kennedy and Laura Wood from our Richmond office
What a great group!

Here are the official awards given to our team:

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We’re proud to employ this group of people who represent our cooperative so well.





Maximize Your Winter Operability

Thanksgiving is in the books. The Christmas tree is calling your name (or is that your wife?) to be carried to the house and get set up. Inevitably, turkey is for lunch. But first, let’s talk about the approaching cold.

Following three inches of rain in some places of our trade territory last week, we didn’t hear much complaining about the 10-day forecast upon us:

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This forecast will surely have farmers running wide open to wrap up harvest 2017. As things in the field slow down, it is important to look to the next season and be prepared for all that could lie ahead – far past a 10-day outlook.

Diesel performance

  • This time of year, temperatures can swing dramatically causing condensation to collect in fuel storage tanks, which can then lead to icing should temperatures drop again dramatically. Keeping fuel tanks full this time of year will minimize opportunities for condensation and ice-related fuel failures.
  • Block heaters are not designed to warm an engine. They are designed to maintain the heat already generated in the engine. Thus it is crucial that the truck be plugged in while the engine is still warm.
  • Be sure you have talked with your EnergyPro specialist about adequately treating your bulk fuel tanks for the temperatures you will be dealing with this winter. We’ll be happy to sit down with you to develop a plan for making sure your diesel vehicles and/or equipment run strong all winter long.Icing can be as much of a challenge to diesel fuel, as can fuel gelling. Because of the threat of icing, we regularly check the fuel storage tanks we fill for moisture. In addition to good tank maintenance practices, CountryMark premium diesel fuels also contain powerful de-icers, which dramatically lower the point at which free water in the fuel system freezes.
  • Installing a 30 micron filter on your fuel storage tanks in preparation for the coldest months of the year can help insure the performance of your diesel fuel all winter long. Need new fuel storage tank filters? Contact us today for the winter diesel fuel supplies you need.
  •  Be sure air hoses are hooked up to each other or to the dummy gladhands when the equipment is not in use. This is one of the leading causes of brakes freezing up.
  • Be sure gladhands hook up tight. If they go on loose they will come off in a tight turn and will cause unnecessary cycling of the air compressor. Make sure you have a nice and snug fit.


Follow these guidelines to ensure your tractor and truck fire up when it is time to feed hay, move snow, run the auger, haul grain and more. As always, Harvest Land’s energy team is here to help you weather those winter months, to ensure you’re running on all cylinders at any degree.



Happy Thanksgiving from the Farm


Happy Thanksgiving from the Farm

If only for a half day

The engines are all shut down

The combine is quiet and put away

No one is on a parts run to town


This Thursday is a special one

Whether from the boulevard or rural route

We’ll take a day to gather ‘round

And recall what Thanksgiving is about


It isn’t standing in a drawn-out line

To claim the next great deal

Or panicking about the oyster dressing

Trying to create the perfect meal


Thanksgiving is about slowing down

And finding gratitude in your heart

It’s about looking around at the ones you love

And thanking God for today, another start


It opens a season of giving to others

Giving to those who may be without

Donating food, coat, hat and gloves

That’s what Thanksgiving is about


Though the morning may be hectic,

With mixing, filling, pouring and baking

Take a few minutes to watch the parade with the kids

and think of the old-fashioned memories you’re making


When the meal is over and dining room cleared

family searches the farmhouse for somewhere to sit

Farmwives find themselves thankful for Tupperware

and enough un-cracked, matching lids that fit


For days on end it will be strung out

Green beans and cranberries for every meal

By Friday the youngest declares he hates turkey

And Farm Mom wonders how she’ll deal


Far past Thursday let the enthusiasm carry on

Showing daily gratitude for life’s many gifts

You may be surprised how things turn around

And how many spirits a heart of gratitude can lift


This Thanksgiving pause and give thanks

For good health, warm home and life on the farm

Though the markets, weather and expense may wear us down

For this livelihood many would give their right arm

shafer lane


Veterans Day

Off in a field along a busy state road in the middle of our trade territory rests this lone silo.

Veterans silo

I don’t pass that way often, but when I do I’m always sure to seek out the silo and quietly give thanks for the men and women who have served our country. I remember that when I went to college, so many my age went to war. I’m reminded that a veteran is someone who, at one point in their life wrote a blank check made payable to “The United States of America,” for an amount up to and including their life.


Do you know the origin of Veterans Day?

In 1918, on the 11th hour of the 11th day of the 11th month, an armistice, or temporary cessation of hostilities, was declared between the Allied nations and Germany in World War I. November 11th became a federal holiday in the United States in 1938. In the aftermath of World War II and the Korean War, Armistice Day became legally known as Veterans Day.


Even if you miss the 11:00 symbolism, this weekend and always we hope you’ll take a minute to thank a veteran for their service and sacrifice. We certainly don’t know them all, but we owe them all.






CountryMark Advantage Lubricants

CountryMark Advantage Lubricants have been formulated to exceeded customer expectations and better anticipate future lubricant needs. We recognize that as engines have become more sophisticated, so too has their need for high quality lubricants.


That’s why we carry CountryMark’s Advantage Lubricants. CountryMark’s Advantage lubricants are professional-grade lubricants that extend drain intervals, reduce maintenance costs, extend engine life and deliver greater lubricant value.


CountryMark Advantage Lubricants have been formulated to exceeded customer expectations and better anticipate future lubricant needs. In every gallon of lubricants manufactured today, CountryMark has blended its passion for quality and performance.

semi waiting on combine

Learn more about Advantage Lubricants from Director of Lubricants and Equipment Dennis Mungle and CountryMark customers from the agriculture, construction, home-based fleet and school transportation industries.


Lubricants are available in Bulk, Totes, 55 gallon drums, 5 gallon pails, cases of 2/2.5 gallons, 4/1 gallons and 12/1 quarts. What fits you, best?


Contact Harvest Land to get CountryMark Advantage Lubricants in your program!





Out of Sight, Out of Mind

Earlier this week a couple employees from our Richmond administrative office set out to do something no one else had ever done before. Or, at least not in a long, long time.

They cleaned out and organized part of the back warehouse. IMG_6287

They spent four hours sorting through boxes, binders, shelves and stacks, looking for things that were no longer needed to run our cooperative business. These things had perhaps fallen into the category of “out of sight, out of mind”, where it’s easier to work around them than address them.

A wonderful general attribute of people in agriculture is that we hang on to things because we think someday we’ll need them.

A poor general attribute of people in agriculture is that we hang on to things because we think someday we’ll need them.

There was just a lot of stuff to sort through.


Trash barrel by trash barrel, the Two Tossers began to find shelves and walls that hadn’t seen the light of day in years. They reduced stacks, tore down empty boxes and made room for more current things. They tossed tattered pieces, obsolete technology, used carpet and broken boards, then swept elevator flooring that hasn’t been touched in years.


You see, our administrative office in Richmond hasn’t been an operational grain elevator in more than a decade, and it’s been even longer since the feed mill was in operation. It has been a long, long time since these floors saw steel toe boots and stray kernels of corn.


As the Two Tossers worked through the hours, they thought many times: Why would anyone keep this?

The cleaning out of the warehouse reminded us that we’re in between two generational shifts today: Baby Boomers (defined as those born between 1946 and 1964) who are eager to pass on family heirlooms as they downsize their space and a new crop of Millennials (defined as those born between 1982 and 2004) who prefer more tech-savy homes and perhaps more adventure.

Point in case: How many tiny house dwellers have you seen living with great-grandma’s full china set? Not many.


While many broken, unusable pieces were tossed, the functional, “let’s clean this up rather than buy new” mindset of the co-op (and those in ag) prevailed as things were cleaned, organized and put back on a sturdy shelf.

It should be noted: Nothing of value or that which held any historical significance to Harvest Land was thrown away. Of the Two Tossers, one is very much a “keeper” and is a historian by nature. 

As the day winded down and emails beckoned the Two Tossers back to their desks, they put down the dock door, shut off the lights and locked up the warehouse for the evening.

But not before one Tosser paused to ponder this question:

What area of my life or farm needs some

time, attention and clean-up (literally or figuratively)

to ensure I’m in the best working order?

What about you?

Are there areas of your life that are “out of sight, out of mind”, that could actually use some attention?

This could be a part of the shop that needs organized, a relationship that needs some mending, a phone call that needs to be made or even a drawer that needs cleaned out.

Perhaps, today is the day.